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The goat approach can look like utter confidence. Sometimes….

Confidently striding.

When does this confidence change?

Goat approach. Goats can have such confidence, then suddenly scatter like cats in front of danger. So can soap buyers.

Goat confidence can change when something new, unusual, or clearly dangerous arises.

That change reminds me of people. People you may know. People who want a soap that someone they love can use. But they are unsure of what to do next.

These people face uncertainty and scatter like a herd of goats (or cats).

Goat Approach and Soap Selection

I have been listening to Donald Miller of Story Brand on YouTube.com. He has an amazing ability to make ideas simple and repeatable.

He suggests that I answer one important question for us all. What problem does Milk Relief Soap solve?

Milk Relief Soap is designed to stop itchy skin from keeping people awake at night.

Some people will consider switching soap brands when they realise it solves their sleep problem.

NZPost prices increase. We have had to increase the lowest shipping rate for our items, by $2 an order.

In New Zealand, pretty much all of our deliveries are done by NZPost. Since CourierPost has been enveloped by NZPost, New Zealand Post provides a reliable delivery service.

On the odd occasion that they don’t deliver as can be expected, they have the tools to sort it out for us.

NZ Post Made Me Do It Just When We Least Want To.

Post has recently communicated postage price increases, which will affect all orders sent by us within New Zealand.

We do not charge our customers for all of the services they provide. For example, we do not charge customers extra for living on a rural delivery run. We do not charge for checking why the order has been delayed either. For the most part, it is not Post’s or our fault.

How much is the price increase to our customers? It is an additional $2 per order for any orders that used to attract a $5 fee. This is effective immediately. 

We understand that our soap is not inexpensive. However, we also recognize that purchasing soap or skincare sticks like the ones we offer is usually not an optional expense for many customers.  

No one else does what we do, and we don’t do it for fun. Adding cost to the minimum orders is not a decision we have made lightly.

Why now?

We have been obsorbing price increases from Post, every year. Sometimes we adjust prices in one area of our offering and sometimes we don’t.

In this case, NZPost’s price increase is prompting a response from us. That response has been to increase the price of posting just a few bars at a time.

Are we concerned this increase will put off first time buyers?

No, we think that first time buyers can look at the testimonials make a decision on the necessity of trialing our soap or skincare stick on the value the product offers, not on the price of the product in comparison with the postage.

Since CourierPost has been enveloped by NZPost, New Zealand Post provides a very reliable delivery service to our customers. On the odd occasion that they don’t, they have the tools to sort it out for us.

So this particular NZPost price increase has elicited a response from us.

To find out if this will affect your next order, proceed to the shop area now.

NZ Post Made Me Do It Just When We Least Want To.

So this particular NZPost prices increase has elicited a response from us.

To find out if this will affect your next order, proceed to the shop area now.

The June 2024 blog post provides up-to-date details. https://goatmilksoap.co.nz/which-locations-are-our-products-available-for-delivery/

We have a new product which will be a 60-gram skin stick. Sixty grams per stick. A very New Zealand product it shall be.

The new product will replace the Lano Relief Skin Stick. The whole family have tried the new stick. It is amazing but completely different.