Our guarantee, terms and conditions
We stand behind our product. We offer a 90-Day Unconditional “Wet & Dent” Guarantee with every bar of soap we sell. Even after you throw away the original packaging and use the soap and knock it about, if you are not happy for any reason, we will give you a full refund upon receiving the returned order. Just email us first.
Building a strong relationship based on trust with our customers is very important to us. We mean what we say. If any of our statements in this website is unclear to you, please email us and we will get back to you.
- Milk Relief Soap™ is not your ordinary soap. It contains no synthetic hardeners. Please refer to the Soap Care page for how to get the most mileage out of Milk Relief Soap™.
- Full payment is required at the time of ordering.
- Available payment methods are credit card through Paypal, bank deposit and NZ Cheque.
- Accepted credit cards are VISA, Mastercard and American Express.
- Our bank account details: Shy Sheep Limited 12-3147-0321590-00 (ASB Bank) or Shy Sheep Limited 38-9012-0621542-00 (Kiwi Bank)
- We are Shy Sheep Limited trading as Milk Relief Soap™.
- If bank deposit cannot be confirmed by us within seven (7) days of ordering, the order will be deleted from our system.
- Our contact email address: firstname.lastname@example.org
- All orders are dispatched within one business day where possible.
- All orders are sent by CourierPost Overnight for next business day delivery. Rural Delivery may take longer. Saturday delivery is available on request.
- Orders can be sent to a PO Box no problem.
- Please use a separate website here for all international orders.
Next Step: If you haven’t found out the ingredients for Milk Relief Soap™, now is your chance!
And you’ll see that not all soaps are made equal. Try it and judge for yourself, by clicking on the link below to see the Ingredients page.